With the new Aged Care Act, updated accommodation pricing caps, and the introduction of Higher Everyday Living Fees (HELF) in 2025, proactive and adaptable planning is needed to navigate uncertainty and seize opportunities. In this blog, we share practical strategies to prepare for these changes, including scenario planning, capability building, and fostering adaptability within teams.
Revenue leakage is a silent but substantial challenge affecting many industries, and Australian aged care is no exception. Revenue leakage is the loss of revenue due to inefficiencies, errors, or missed opportunities, and it can undermine financial sustainability and jeopardise an aged care provider’s ability to deliver optimal care.
From January 1, 2025, the maximum chargeable Refundable Accommodation Deposit (RAD) without prior approval from the Independent Hospital and Aged Care Pricing Authority (IHACPA) will increase to $750,000—and for the first time, this cap will be indexed 1 July each year. Here’s what this change means for providers.
By embracing data-driven decision making, we are not only preparing for the upcoming reforms but also driving continuous improvement in the quality and efficiency of home care services.
Our Executive leadership met with the Department of Health and Aged Care and discussed the Care Time Assessment Audits focusing on the data Providers include in their QFR submissions. This blog highlights common themes in Care Time reporting errors and provides guidance on ways to improve reporting practices.
Providers have been asking about our forecast on where the AN-ACC pricing will be set this coming October. Here’s an overview of what’s ahead.
In our June webinar, four industry leaders shared their experiences and strategies in managing the financial and operational challenges of the past 12 to 18 months. This blog summarises their key points and insights.
Strengthened quality standards have undergone extensive public consultation. Here are five key considerations for aged care providers
There are clearly two areas of application for AI as we see it for aged care: increasing efficiency and increasing insight
Under the new Regulatory model, risk-based monitoring will rely on data and regulatory insights to identify potential risks or issues.