Care Minutes

On Friday, 30 November, the Department of Health and Aged Care brought to light an error in the accuracy of calculated care minute targets on My Aged Care.

In our most recent survey, involving 192 Australian aged care organisations, we uncovered more on the industry’s struggle with care minute data management.  The survey findings underscore the need for targeted support in managing AN-ACC care minute data. As the majority express concerns or uncertainty, it is clear that there is a shared challenge within the industry.

Managing the balance in the AN-ACC world now requires three (3) key workflows: Forecast AN-ACC classes for pre-admission and current residents to manage care revenue; Establish consistent Roster Demand Template/s; Control and understand your data to then strategically request reclassifications.

Within 18 months of 1st October, every provider will receive an assessment, and this will reoccur every 3 years or at random based on risk. The purpose of these assessments is to ensure accuracy of care minute reporting in Quarterly Financial Reports and 24/7 RN time in line with the 24/7 RN responsibility.

In our work with over 40 providers on their transition to AN-ACC, we have noticed the sector is generally missing the link between funding and care minutes that are opposite sides of the scales that need to be continually kept in balance.