Mirus Industry Analysis (MIA) – August 2021 edition
August 11, 2021 | Aged Care Management
Please join Mirus Industry Analysis (MIA), a monthly video series hosted by Rob Covino.
Aged Care Management
Mystery shopping in aged care: only 24% of sales enquiries receive a follow-up call
July 26, 2021 | Aged Care Management
One of the toughest things in any industry is to generate sales leads. When a sales lead evaporates, we feel frustrated, yet it is here that the low hanging fruit of opportunity lies.
Covid Vaccination mandatory reporting using skills in Mirus Works!
June 29, 2021 | Aged Care Management
The Department of Health announced Mandatory reporting of aged care worker COVID-19 vaccination status started 15 June 2021. This means all approved providers of residential aged care services need to…
Mirus Industry Analysis (MIA) May 2021
June 22, 2021 | Aged Care Management
Please join Mirus Industry Analysis (MIA), a monthly video series hosted by Rob Covino.
An Introduction to the AN-ACC Funding Model
June 16, 2021 | Aged Care Management
April 2021 saw the end of the BIF Improvement Fund and commencement of the AN-ACC Shadow Assessment process. With a new process, the mixed feedback and commentary from our clients…
Mirus Industry Analysis (MIA) April 2021
May 12, 2021 | Aged Care Management
Please join Mirus Industry Analysis (MIA), a monthly video series hosted by Rob Covino.
Medicare: The what, why, and what’s next?
November 17, 2020 | Aged Care Management
The current Medicare digital platform or Services Australia is closing access to the current online claims and services on 20 November 2020.
Back to the future: The importance of real-time data
November 11, 2020 | Aged Care Management
James Price co-founder at Mirus Australia on the importance of real-time data
Follow up masterclass: This is how you improve performance
November 4, 2020 | Aged Care Management
What does your follow-up approach look like? When you are in the day to day of managing sales and admissions, it is easy to get caught up in how things are, or how things have been done in the past.
This is why you need visibility of your pipeline in real-time
In residential care, some Admissions managers say that if you don’t get back to a potential customer in 24 hours, you have lost them. So, how long do you have to respond to a new enquiry?