In October 2022, one of the most significant changes to aged care funding occurred with the implementation of AN-ACC, specifically the minimum care minute requirements that set constraints around an aged care provider’s discretion on its largest cost, the roster. Further, in October 2023, this requirement became mandatory, and since then the auditing and compliance implications have become more intensive, with care time audits now commonplace. As of October 2024, the requirement for an industry average of 215 minutes has added yet another level of expectation. 

With the removal of the ACFI accountability mechanism of self-assessment and validation, in one sense, the external assessment process has reduced the risk of the funding process. In another sense, this risk has now transferred to compliance risk against the mandatory care minutes. The Quality and Safety Commission has been vocal and active in their review of care minutes across the sector, and this is expected to continue and even increase as time elapses from the introduction of AN-ACC into business-as-usual. 

Care minute reporting and compliance 

By working with us to review your care minutes, you’ll solve the problem of underreporting and misattribution, ensuring you accurately identify and report all the care minutes under current guidelines. Our consultation, data analysis, and policy formulation services will help you achieve optimal care minute reporting and compliance, addressing issues like misclassification and double-counting, so you can not only meet but exceed industry standards. 

Our comprehensive approach includes: 

  1. A comprehensive review or development of a tailored Care Minute Policy 
  2. A position description review and benchmark of hybrid roles across the sector 
  3. Risk-based guidance on areas that involve some discretion 
  4. Strategic advice on where compliance can be improved over time 
  5. Audit support through your Care Time Assessment Audits 
  6. Board presentation support on your governance framework on this important change. 

Why choose us? 

Our expertise and experience in the aged care sector ensure that your organisation receives the highest standard of consulting services. We understand the complexities of care time reporting from working with more than 100 organisations,  and we are dedicated to helping you navigate these challenges effectively through these insights. We will partner with you to keep you compliant as information continues to change. 

Contact us today to learn more about our Care Minute Policy services and how we can help you excel in care time reporting and compliance. 

Learn more about our Care Minute Policy services

Client testimonial

We engaged Mirus for guidance with our Care Minute Policy, through their Care Minute Policy Review service. The Mirus team were thorough in their approach and helped us to align our policy and role allocations to the most recent department guidance. Their industry knowledge and benchmarking provided reassurance that we were aligned with industry best practice. We enjoyed the process, and it was a pleasure working with the Mirus team.

-John Ashby, Regional Operations Manager, Whiddon