The target operating model for funding sustainability in Aged Care

Despite possessing ample resources and seasoned expertise in aged care, this organisation found itself lacking in experience with the AN-ACC funding model. Seeking to enhance their operational efficiency, they sought an external review to evaluate internal processes and identify opportunities for revenue improvement whilst maintaining their 5- star staffing rating.

Our goal was to help them maximise margin without sacrificing 5-star staffing rating. Although this provider had established procedures, our role was to identify any overlooked opportunities.

Outcome: Through our AN-ACC assessment review and Care Minute analysis, we developed an AN-ACC profile that boosted the annual operating margin by $250,000. This enhancement encompassed strategic AN-ACC reclassifications, requiring only minor adjustments to the roster.

-Client with 650 beds

This provider had a lack of AN-ACC knowledge and process and were not too sure when to reclassify an AN-ACC classification and the implication to their future roster when doing so.

Our goal was to optimise operating margin while maintaining care minute compliance. Through our AN-ACC Accelerator program and conducting a thorough AN-ACC review, we discovered that more than 20% of the consumer population was eligible for immediate increases in AN-ACC funding.

Outcome: By combining the insight that 20% of the population was eligible for immediate AN-ACC funding increase together with our Care Minute analysis, we built an AN-ACC profile that increased annual operating margin by $450,000, only requiring three additional hours of RN time per day to remain compliant.

-Client with 120 beds